About International Travel with Firm Equipment

• Roetzel defines international travel is anywhere outside the United States (excludes American territories).
• If you plan on traveling outside the United States, you need to contact the IT Support Desk to inform the team of your travel.
• Please inform IT at least 2-3 days prior of your travel plans to ensure no disruptions are made from your firm computer or firm phone.
• You are responsible for safeguarding your firm equipment when traveling.
• It is strongly encouraged to connect to firm phone hotspot data instead of airport/hotel Wi-Fi.

Scheduling International Travel

Please provide the following information to IT. Feel free to create a ticket here regarding your travels.

1. Dates you will be outside the country.
2. Specific locations/cities of these dates outside the country (i.e - Rota, Spain). This also includes locations for any layovers.
3. If attending a cruise, please provide the dates and locations of the cruise and the cruise line you will be attending.

Questions? Contact Us!

IT Support Desk

Hours - 8:00AM - 6:00PM EST

Email - [email protected]

Phone - (330) 849-6699*

*For Emergency Assistance please use option 8