Overview

• In the event you are trying to change where the package is sent (from a non-Roetzel location: i.e. court, client, etc.) PS-SHIP is unable to do this.
• However, Akron Office Services has the ability to utilize the FedEx website directly to make a label to have it be a different sender, but still be billed through Roetzel.

Process

1. Contact Akron Office Services at 330-762-7902.
2. They will need the following information
   1. The Name of person, client or court.
   2. The address of the person, client or court.
   3. The Name and address of where the package will be sent to.
3. Provide Akron Office Services your email so they can email you a PDF of the label.

Note: If you wish to have a return label to be made in addition to this request, please inform Akron Office Services. This will allow the package go back to the non-Roetzel location you from the information you provided in Step 2.1.

Questions? Contact Us!

IT Support Desk

Hours - 8:00AM - 6:00PM EST

Email - [email protected]

Phone - (330) 849-6699*

*For Emergency Assistance please use option 8